This is an in salon program an hour and a half long and is for all the technician’s in the salon whether they are new to the industry or have been in the industry for years, (all apply). This program is for both booth renters or employees. Increase in sales as well as guest retention, improve communication skills, develop marketing strategies, build team skill sets, and improve the morale of the salon is the focus of this class.? Prior to the program an additional 15 minutes is spent with the salon owner and manager to discuss the Importance from greatest to least and customize a plan for the program to suit their needs. This can be done prior to the day of the class.