HOW TO SPA
Reservations: Please note that if multiple services are requested, a credit card is required to secure the reservation. Your card will not be charged unless you fail to meet our cancellation policy.
Cancellation Policy: For single services we very much appreciate 24 hours notice of cancellation. For multiple services or groups we require a cancellation call 48 hours prior to the appointment. Failure to do so will result in a 50% charge to your card. A complete "no show" will result in a 100% charge to your card. Please be courteous.
Group Deposit Policy: When booking group appointments a non-refundable 25% deposit will be taken at time of scheduling appointments for your spa day(s). The deposit will be credited to your total when paying for your spa services.
Appointments: Please arrive at least 15 minutes before your scheduled spa appointment. If you arrive late, we will do our best to accommodate you or we will reschedule your visit.
Professional Ethics: We have both male and female technicians on our staff. When scheduling an appointment, please tell the front desk if you have a preference. We want you to be comfortable.
Sanitation: We are firmly committed to cleanliness, safety and hygiene. We use only sterilized and sanitized equipment for all services and treatments.
Gratuity: Our spa gift packages and services do not include gratuities. A 15-20% gratuity is very much appreciated by your technician. Important, gratuities cannot be added to credit card or check transactions.
Merchandise Returns: Please select skin care, cosmetics and pierced earrings very carefully as they are not exchangeable or returnable. Other boutique items may be returned within a 7 day period but only SPA CREDIT will be issued.
Gift Certificates: Our gift certificates are beautifully packaged and ready for giving. They can be ordered via telephone, in person or on the web site. Please note that gift certificates are non-transferable, non-refundable and are valid for one year from the date of purchase.
Currency: We accept cash, personal checks, American Express, Visa and Master card. We do not give cash back on check or credit card transactions.
Additional Courtesies: We ask guests to please turn off their cell phones while at the spa.
Brochure Requests: Please call us at 732-906-0601, we would be glad to mail one out to you.
Newsletters: Massage your mind with our entertaining e-letter; keeping you up-to-date on the latest trends in the spa, and be the first to know about all of our promotions, discounts and exciting events!!! If you are interested in receiving our newsletter please go to our home page, go to guestbook and fill out the appropriate fields.