CANCELLATION AND NO SHOW POLICY:
In order to continue providing the best possible scheduling options for our guests, we do require 24 hours notice should you need to cancel or reschedule your visit with us. Please allow us the opportunity to fill your appointment in the event you need to reschedule. All chemical services, extensions, and formal styles must be reserved with a credit card number. Cancellations with less than 24 hours notice will be charged 50% of the total service price. Guests that fail to notify us of not being able to make their appointment (no show) will be charged the full service price for the missed appointment. Second time and consecutive no show appointments will be charged a fee equal to the total service cost that was scheduled and all future appointments will require prepayment.
SERVICE REDO AND RETAIL RETURN POLICY:
We strive to offer our guests the highest level of satisfaction. If you are having challenges with your cut or color, please let us know within 7 days of your visit. We will be happy to review the issue and offer a solution within reason, at no additional cost. Any adjustments must be made within 2 weeks of the original service. Any adjustments must be reflective of the original desired outcome. Desired alterations outside of the original consultation, or are requested more then 7 days later, will require full payment. There are no refunds on services provided.
Should you make a retail purchase that you are unsatisfied with, we will accept retail exchanges at full credit for 30 days from your initial purchase.
LATE APPOINTMENT POLICY:
If you happen to be running late, please contact us as soon as possible. If you're 15 minutes late or more, we will do our best to accommodate you. However, out of respect to all of our guests with scheduled appointments, we cannot guarantee any or all of the services scheduled will be performed. This may also result in a cancellation fee of $25 per service.
All service times are approximate and vary for each stylist. Please arrive a few minutes prior to your scheduled appointment as late arrivals may result in a reduced service time. Thank you for your cooperation and respect for what we love to do- serve YOU!!!!!!
Do you need some additional information? Please email or call us if you have any questions about our products or services.
You can find our telephone number and address listed on this page, feel free to contact us during business hours to make an appointment. The mapping links may be used to find us when you visit.
We look forward to working with you!
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Mirabella Beauty is a full line of mineral-based contemporary cosmetic products formulated to work with all skin tones. We offer clean products and quality formulas, so that you can feel safe using Mirabella on your skin.