POLICIES

 

CANCELLATION AND NO SHOW POLICY:

In order to continue providing the best possible scheduling options for our guests, we do require 24 hours notice should you need to cancel or reschedule your visit with us. Should you cancel your appointment with less than 24 hours notice, a $25 per service cancellation fee will apply and will be due before a new appointment is scheduled. 

No-show appointments will be charged a $25 per service cancellation fee. To schedule a new appointment after a no-show, a re-booking fee will be required. Second time and consecutive, no show appointments will be charged a fee equal to the total service cost that was scheduled and all future appointments will require prepayment.

 

SERVICE REDO AND RETAIL RETURN POLICY:

 

We strive to offer our guests the highest level of satisfaction. If you are having challenges with your cut or color, please let us know within 7 days of your visit. We will be happy to review the issue and offer a solution within reason, at no additional cost. Any adjustments must be made within 2 weeks of the original service. Any adjustments must be reflective of the original desired outcome. Desired alterations outside of the original consultation, or are requested more then 7 days later, will require full payment. There are no refunds on services provided.  

 

Should you make a retail purchase that you are unsatisfied with, we will accept retail exchanges at full credit for 30 days from your initial purchase. 

 

LATE APPOINTMENT POLICY:

If you happen to be running late, please contact us as soon as possible. If you're 15 minutes late or more, we will do our best to accommodate you. However, out of respect to all of our guests with scheduled appointments, we cannot guarantee any or all of the services scheduled will be performed. This may also result in a cancellation fee of $25 per service.

 

Do you need some additional information? Please email or call us if you have any questions about our products or services.


You can find our telephone number and address listed on this page, feel free to contact us during business hours to make an appointment. The mapping links may be used to find us when you visit.

We look forward to working with you!

We gladly accept the following credit cards:
MastercardVisaAmerican ExpressDiscover

Business Hours

Monday:11:00AM to 5:00PM Tuesday:8:00AM to 9:00PM Wednesday:8:00AM to 9:00PM Thursday:8:00AM to 9:00PM   Friday:8:00AM to 9:00PM   Saturday: 8:00AM to 8:00PM Sunday:11:00AM to 4:00pm

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Psst...pass it on!
Who does your hair? If you have ever been asked that question... we would love to reward you for giving the answer! Tell your friends about us and for each friend you refer to us, we will give you both $20 off*! Be sure that your friend gives us your full name at their first appointment to receive this discount. Offer good for your friend's first visit only. We appreciate your business and would love to serve your friends too.

*Certain conditions may apply. Offer can not be combined with any other offer and is subject to change without notice. Discount not valid until your friend has completed their appointment. This card is valid for a one time service discount for both referral guest and referring guest, must be used with specified service provider.  Not applicable for retail purchases. 




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208-323-6020
11365 W. Ustick Rd.BoiseID83713United States
 
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